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Faq's

ServiceMaster Restore Has the Answers

When your home or business sustains damage, whether it's from a storm, a fire, or mold, you undoubtedly have many thoughts and questions running through your head. The team at ServiceMaster Restore wants to be there for you in every way possible, from providing the restoration services you need to giving you the peace of mind you deserve by answering any questions you may have. With over six decades of experience, we have seen a lot and talked to many home and business owners. We understand how they feel and what they are going through. That's why we've compiled a list of the common questions we receive, along with our answers. We've broken our questions down by category. Explore the FAQ pages listed to the right for additional information on each of our restoration services. If you still have lingering questions or concerns, don't hesitate to reach out to our team. We are always here for your during these uncertain times.

FAQs | Residential Restoration Services

Have Questions About Home Restoration? We Have Answers!

You should act immediately. Water damage worsens with time and can lead to mold growth within 24–48 hours. Contact a professional restoration team right away.

If moisture problems are not fully resolved, mold can return. Proper drying, ventilation, and humidity control are key to preventing recurrence.
Hoarding cleanup requires a sensitive and structured approach. It often involves sorting, sanitizing, and safely removing items while ensuring the resident’s comfort and safety.
In most cases, yes. Reconstruction work—especially involving structural repairs—often requires local permits. Your restoration contractor can help manage this process.
It’s recommended every 3–5 years, or sooner if you notice dust buildup, allergies, or after fire/smoke damage to ensure clean indoor air.
Many belongings can be restored depending on the extent of the damage. Professional content cleaning and deodorization can often save furniture, electronics, and personal items.
FAQs | commercial Restoration Services

Have Questions About Home Restoration? We Have Answers!

Immediately. The faster restoration begins, the more likely you are to minimize structural damage, mold growth, and business downtime.
Yes. Mold spores can easily circulate through air ducts, spreading contamination throughout the building. Professional inspection and duct cleaning are crucial.
The process includes assessing damage, removing debris, cleaning soot and smoke residue, deodorizing affected areas, and restoring structural and content damage.
Not necessarily. Many restoration projects are completed in phases or during off-hours to minimize disruption and help you stay operational where possible.
Typically every 2–4 years, or more often in facilities with heavy machinery, dust, or after fire or mold incidents.
In most cases, yes. Property damage caused by covered perils—like fire, water, or storms—is often included. Your restoration provider can work directly with your insurer.